We stand behind the quality and durability of our products through the OLIVERS guarantee. OLIVERS will repair or replace, at our discretion, any product with a fault outside of normal wear and tear.
Normal wear and tear is damage that naturally and inevitably occurs as a result of use. This includes, but is not limited to: color fade, fabric abrasion, and general breakdown of materials over the years. The OLIVERS guarantee does not cover a customer’s change in opinion on the product, lost products, or damage from falls, exposure, or extreme use.
If your OLIVERS product was purchased more than 6 months ago, it is no longer protected under our OLIVERS Guarantee. Please check our return policy and reach out to us at firstname.lastname@example.org with any questions or concerns.