Frequently Asked Questions

If you have any questions or comments, please get in touch. We’re available Monday to Friday from 9am to 5pm PST. All inquiries should be directed to contact@oliversapparel.com.

Orders

What is your shipping policy?


Domestic Orders:

USPS
(Orders $100+)

1-3 Business Days FREE

USPS

1-3 Business Days $5

FedEx Ground

1-5 Business Days $15

FedEx 2 Day

1-2 Business Days $30

FedEx Overnight

Next Day $45

Customers outside of the contiguous US have the option of shipping via USPS for $15. We also ship to P.O. Boxes as well as APO/FPO/DPO addresses (please be sure to select USPS at checkout).

Domestic orders typically ship in 1-2 business days.

International Orders:

We ship to many international destinations via a variety of carriers. The carrier options, cost, and speed depend on location and customer preference. Please note that this fee does not include taxes or duties and they may differ depending on your region. If you place an order online, you will be responsible for all duties, taxes and customs charges. If your order is then refused, you will still be responsible for charges incurred in shipping the package.

International orders ship in 1-4 business days.

What is your return policy?

Read our full return policy here.

 

 

Product

What size should I order?

Our products fit true to size, but are cut slightly on the slimmer side. Our standard size guide can be found on each individual product page, and a more detailed guide can be found here. For measurements not found on the size guide, contact us directly as we'd be happy to assist further. 

How should I care for my products?

Please see our recommended care instructions here.

Do you have any sort of warranty?

Yes, we have the Olivers Guarantee. Read more about that here.

Payment

What forms of payments do you accept?

We accept all major credit cards (Visa, MasterCard, and American Express), Paypal, Amazon Pay, and Apple Pay. 

 

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